Caroline Murphy, RN, Nurse Liaison
Caroline Murphy is the UM System's dedicated UnitedHealthcare nurse liaison. Any employee or their dependent can reach out to Caroline with health care questions any time. Caroline is a registered nurse with a broad range of healthcare experience. Caroline is available to:
- Provide blood pressure, weight check-ins, and BMI screenings to individuals
- Help you find in-network physicians and establish care with a primary care physician
- Assist in preparing for an upcoming physician office visit
- Help navigate tools, programs, and resources
- Refer you to available clinical, disease, and wellness programs
All of your personal health information will be protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Questions regarding medical claims should continue to be directed to member services by calling the toll free number on the back of your health insurance card.
Watch this video on for additional information (exit UM System site).
One-on-one and small group appointments
Caroline offers one-on-one appointments and small-group educational sessions to discuss your health needs, such as diabetes, heart disease, nutrition, and exercise. To sign up for a one-on-one appointment or schedule a small group session, contact Caroline via the contact information on the right of this webpage.
Reviewed 2020-11-09
